Privacy Policy

Effective Date: September 14, 2026

Goa Digital Services ("we," "us," or "our") operates the website www.goadigi.com (the "Website"). This Privacy Policy explains what information we collect from visitors and customers, how we use it, and the choices you have. By using the Website, you agree to the collection and use of information as described here.

1. Information We Collect

Information You Provide Directly

When you contact us by email or WhatsApp, we receive whatever information you choose to include, such as your name, email address, phone number, and the content of your message or inquiry.

Information Collected Automatically

We use Google Analytics (Google's gtag.js) to understand how visitors use our Website. This may automatically collect information such as your IP address, browser type, device type, approximate location, pages visited, time spent on pages, and referring website. Google Analytics uses cookies and similar technologies to collect this information. You can learn more about how Google uses this data at policies.google.com/technologies/partner-sites.

2. Cookies

Cookies are small text files stored on your device. Our Website uses cookies set by Google Analytics to measure traffic and usage patterns. Most browsers let you refuse or delete cookies through their settings; doing so may affect how some parts of the Website function but will not prevent you from browsing our pages or contacting us.

3. How We Use Your Information

To respond to your inquiries and provide the products or services you request
To communicate with you about your orders, our services, or support requests
To understand and improve how visitors use our Website
To comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services, each governed by its own privacy policy:

Google Analytics — website usage analytics (Google Privacy Policy)
WhatsApp (Meta Platforms, Inc.) — messages you send us via WhatsApp are subject to WhatsApp's Privacy Policy
Email providers — messages you send to support@goadigi.com are handled through our email service provider

5. Data Sharing and Disclosure

We do not share your personal information with third parties except: (a) with service providers who help us operate the Website or deliver our services, under confidentiality obligations; (b) when required by law, regulation, or valid legal process; or (c) to protect the rights, property, or safety of Goa Digital Services, our users, or the public.

6. Data Retention

We retain personal information you provide only for as long as necessary to respond to your inquiry, fulfil a service, or comply with legal, accounting, or reporting requirements, after which it is deleted or anonymized.

7. Data Security

We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us at support@goadigi.com. Users in the EU/UK have rights under the GDPR and users in California have rights under the CCPA; we will respond to verified requests in line with applicable law.

9. Children's Privacy

Our Website and services are intended for businesses and individuals capable of entering into a contract and are not directed at children. We do not knowingly collect personal information from children.

10. International Users

Our Website is operated from India, and any information you provide is processed and stored in India. By using the Website, you consent to the transfer and processing of your information in India, which may have different data protection laws than your home country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: support@goadigi.com