Cancellation and Refund Policy

Cancellation and Refund Policy

Effective Date: May 4, 2024

Welcome to Goa Digital Services (www.goadigi.com)

We understand that sometimes circumstances change, and you may need to cancel a purchase. This policy outlines the conditions for cancelling and receiving a refund for our digital products, online training, and management consultancy services.

Contact Information

If you have any questions about this cancellation and refund policy, please contact us at:

• Email: support@goadigi.com

1. When Can I Cancel and Request a Refund?

You may be eligible for a full refund if you meet the following criteria:

• You request a cancellation within 7 days of your purchase date.
• You have not accessed any portion of the digital product or online training content.
• You have not attended any scheduled sessions for the management consultancy service.

2. How Do I Request a Cancellation and Refund?

To request a cancellation and refund, please contact us at:

• Email: support@goadigi.com

Be sure to include your order number and the specific product or service you wish to cancel in your email.

3. Refund Processing Time

Once we receive your cancellation request, we will review it and process your refund within 20 business days. You will receive a notification email confirming the cancellation and refund once it's complete.

4. Important Notes

• Refunds will be issued to the original payment method used for the purchase.
• We reserve the right to deny a refund request if it does not meet the eligibility criteria outlined above.
• Refunds for partially used services are not possible.

If you have any questions about our cancellation and refund policy, please don't hesitate to contact us at support@goadigi.com